Updated as of _______
References to "Caretalk," "we" or "us" refer to CRIO, Inc., the company that owns and operates the website at www.caretalk.com, commonly known as "Caretalk".
We use a variety of technologies on our website to process Personal Information that is retained indefinitely for the legitimate interest of monitoring and improving our website and services. Among these are cookies, which are pieces of information that our website provides to your browser. Cookies allow us to track overall site usage and determine areas users prefer. Certain types of cookies also allow us to customize your visit to our website by recognizing you when you return. For this purpose, your Personal Information may be tied to our cookies, and, where required by law, CRIO obtains consent for this activity. You can choose to decline cookies at any time while at our website, however, this may limit your ability to access certain areas of our website. Most browsers accept and maintain cookies by default. Check your browser's "Help" menu to learn how to change your cookie preference.
When we track activity on our website, we collect information such as your IP address, browser type and version, and pages you view. We also keep track of how you get to our website and any links you click on to leave our website. We do not track URLs that you type into your browser, nor do we track you across the Internet once you leave our sites. We use your website activity to assist you by reducing the need to re-enter your data and to help us resolve technical support issues. We may also use this information to offer you a personalized web experience and to tailor our offerings to you. We may access and set cookies using Web beacons, also known as pixel tags, which are invisible graphical images. These Web beacons tell us useful information regarding our website such as which pages users access. When we send e-mails, we may include a single-pixel GIF to determine the number of people who open our e-mails. When you click on a link in an e-mail, we record this individual response to allow us to customize our offerings to you.
Information we ask of you
Some elements of our service do not require you to provide us with Personal Information, while others, such as when you establish a profile, require you to provide us with Personal information such as name, email address, gender, age, medical information of interest, username and password. When we ask you for information, we will tell you what you need to fill in, which fields are mandatory, and which fields are optional. You may choose not to provide any of this information by not entering it when asked; however, for fields deemed mandatory, thwhais would prevent you from accessing certain features and benefits of our website. You can update or remove your Personal Information including email address at any time by logging into the website and editing your Personal Information. You can view your updated profile to confirm that your edits have been made.
Once collected, we retain this information indefinitely, or where applicable, until you withdraw consent.
How we use this information
We use this information to interact with you:
- To enable you to maintain a public facing persona
- To provide or enable provision of certain features or benefits of our website
- To customize delivery of news and other elements of the web experience
- To provide a means for other users to identify your contributions and stated interests
- To respond to your inquiries and send communications to you
- To inform you about opportunities, products, or services we think might interest you, to send you email newsletters or to invite you to participate in research opportunities, surveys, products, services, webinars or other events
- To obtain your feedback about our website or services
- To detect and defend against frauds and other threats to the system
- To administer your account
In addition, we may also use and publish your data as part of an aggregate data set and in such a manner as to de-identify the source of data. For example, we may use self-reported data from our users regarding medications to publish a summary of what types of medications our users as a whole report taking, and how they rate the effectiveness of such medications. We may also use the data to analyze trends and user behavior and activity including areas of the website that are visited, the time spent per page, the services accessed, and how they are being used We may use Personal Information about you for other purposes that are disclosed to you at the time we collect the information and/or with your consent.
We keep this Personal Information indefinitely. You can opt out of being contacted by us, or receiving an email newsletter or other information from us, at any time by sending an email to ______________. You may also opt-out by following the unsubscribe instructions included in promotional email and/or your profile.
We do not share Personal Information with anyone outside of our organization for their marketing or promotional use (see "Our Relationships with Third Parties").
Our relationships with third parties
We contract with third parties to assist us in servicing you. Our contracts with third parties outline the appropriate use and handling of your information and prohibit third parties (such as our credit card processors and email service provider) from using any of your Personal Information for purposes unrelated to the product or service for which they've been contracted including their own marketing purposes. Vendors are required to maintain the confidentiality of the information we provide to them.
We may disclose or report Personal Information in limited circumstances where we believe in good faith that disclosure is required under the law. For example, we may be required to disclose Personal Information to cooperate with regulators or law enforcement authorities to comply with a legal process such as a court order, subpoena, search warrant or a law enforcement request.
We may have partners that provide services; these partner services and websites are clearly identified. When you request any of these products or services, you are permitting us to provide your Personal Information to the partner to fulfill your request. Our website may provide links to third party sites, such as those of our business partners and online advertisers. Because we do not control the information policies or practices of these third parties, you should review their privacy policies to learn more about how they collect and use Personal Information.
Should we sell, merge or transfer any part of our business, part of the sale may include your Personal Information. If so, you will have the opportunity to not to receive promotional information following any change of control. We may use third party sources to supplement the information you give us. For example, we may validate your address using other sources. We use this data for the legitimate interest of helping us maintain accuracy and provide you with better service.
We protect your information
We work to protect your Personal Information including email address from loss, misuse or unauthorized alteration by using industry-recognized security safeguards such as firewalls and incident monitoring. Our employees and agents are trained and required to safeguard your information. Using physical, electronic and procedural safeguards, we restrict access to Personal Information to those employees and agents for business purposes only. Additionally, we use internal and external resources to review the adequacy of our security procedures.
CRIO software runs on servers that are hosted at a highly secure data center that is closely monitored. Our website and database are encrypted and hosted in a private network with no direct access from outside. All access to our servers is restricted by firewall.
We are committed to protecting the privacy of children. Caretalk is not intended to attract children under the age of ________. Caretalk does not collect personal information from any person we actually know is under the age of _______. A parent or guardian, however, may use our service on behalf of, or for the benefit of caring for, a minor. The parent or guardian is solely responsible for providing supervision of the minor's use of the system. The parent or guardian assumes full responsibility for ensuring that the registration information is kept secure and that the information submitted is accurate.
We give you choice and control
We may use your contact information to tell you about other products or services that we think might interest you. However, if you don't want us to contact you for promotional purposes, you can tell us when you provide the information or anytime thereafter. Your contact preferences only apply to marketing contact. We may need to communicate with you regarding the services provided (such as service messages, subscription renewal notices, critical notices, or legally mandated notices.) You may not opt-out of these types of transactional messages.
When you wish to exercise your opt out right for marketing activities conducted pursuant to CRIO's legitimate interest or to withdraw consent, you may contact us at: __________________.