To our community: Due to circumstances surrounding CONVID-19, Clinical Research IO had to make the difficult decision to discontinue funding for Caretalk. We've decided to leave the website up as a resource for the community. Thank you so much to everyone who made this possible, and please enjoy!

Privacy Statement

Updated as of _______

At Caretalk, we respect and protect the privacy and the security of the information that you entrust to us as though it were our own. We greatly value our relationship with you and we want you to understand the standards that govern our information and privacy practices, the types of personal data we process, the purposes for and bases upon which we process that personal data, the retention periods, your rights and choices with respect to the processing of that personal data, and the types of third parties to which Caretalk may disclose personal data in the course of providing our services, including through our website. Throughout this Privacy Policy, we refer to information that per sonally identifies you or others as "Personal Information." This Privacy Policy is available on our website, at ___________. Additional information may be requested using the contact information listed in this policy. By using our system, you accept the terms of this Privacy Statement.

References to "Caretalk," "we" or "us" refer to CRIO, Inc., the company that owns and operates the website at, commonly known as "Caretalk".

Web technology

We use a variety of technologies on our website to process Personal Information that is retained indefinitely for the legitimate interest of monitoring and improving our website and services. Among these are cookies, which are pieces of information that our website provides to your browser. Cookies allow us to track overall site usage and determine areas users prefer. Certain types of cookies also allow us to customize your visit to our website by recognizing you when you return. For this purpose, your Personal Information may be tied to our cookies, and, where required by law, CRIO obtains consent for this activity. You can choose to decline cookies at any time while at our website, however, this may limit your ability to access certain areas of our website. Most browsers accept and maintain cookies by default. Check your browser's "Help" menu to learn how to change your cookie preference.

When we track activity on our website, we collect information such as your IP address, browser type and version, and pages you view. We also keep track of how you get to our website and any links you click on to leave our website. We do not track URLs that you type into your browser, nor do we track you across the Internet once you leave our sites. We use your website activity to assist you by reducing the need to re-enter your data and to help us resolve technical support issues. We may also use this information to offer you a personalized web experience and to tailor our offerings to you. We may access and set cookies using Web beacons, also known as pixel tags, which are invisible graphical images. These Web beacons tell us useful information regarding our website such as which pages users access. When we send e-mails, we may include a single-pixel GIF to determine the number of people who open our e-mails. When you click on a link in an e-mail, we record this individual response to allow us to customize our offerings to you.

Information we ask of you

Some elements of our service do not require you to provide us with Personal Information, while others, such as when you establish a profile, require you to provide us with Personal information such as name, email address, gender, age, medical information of interest, username and password. When we ask you for information, we will tell you what you need to fill in, which fields are mandatory, and which fields are optional. You may choose not to provide any of this information by not entering it when asked; however, for fields deemed mandatory, thwhais would prevent you from accessing certain features and benefits of our website. You can update or remove your Personal Information including email address at any time by logging into the website and editing your Personal Information. You can view your updated profile to confirm that your edits have been made.

Once collected, we retain this information indefinitely, or where applicable, until you withdraw consent.

How we use this information

We use this information to interact with you:

In addition, we may also use and publish your data as part of an aggregate data set and in such a manner as to de-identify the source of data. For example, we may use self-reported data from our users regarding medications to publish a summary of what types of medications our users as a whole report taking, and how they rate the effectiveness of such medications. We may also use the data to analyze trends and user behavior and activity including areas of the website that are visited, the time spent per page, the services accessed, and how they are being used We may use Personal Information about you for other purposes that are disclosed to you at the time we collect the information and/or with your consent.

We keep this Personal Information indefinitely. You can opt out of being contacted by us, or receiving an email newsletter or other information from us, at any time by sending an email to ______________. You may also opt-out by following the unsubscribe instructions included in promotional email and/or your profile.

We do not sell, rent or share Personal Information to anyone except as described in this privacy policy and as permitted by HIPAA and other laws (see "Our Relationships with Third Parties").

We do not share Personal Information with anyone outside of our organization for their marketing or promotional use (see "Our Relationships with Third Parties").

Our relationships with third parties

We contract with third parties to assist us in servicing you. Our contracts with third parties outline the appropriate use and handling of your information and prohibit third parties (such as our credit card processors and email service provider) from using any of your Personal Information for purposes unrelated to the product or service for which they've been contracted including their own marketing purposes. Vendors are required to maintain the confidentiality of the information we provide to them.

We may disclose or report Personal Information in limited circumstances where we believe in good faith that disclosure is required under the law. For example, we may be required to disclose Personal Information to cooperate with regulators or law enforcement authorities to comply with a legal process such as a court order, subpoena, search warrant or a law enforcement request.

We may have partners that provide services; these partner services and websites are clearly identified. When you request any of these products or services, you are permitting us to provide your Personal Information to the partner to fulfill your request. Our website may provide links to third party sites, such as those of our business partners and online advertisers. Because we do not control the information policies or practices of these third parties, you should review their privacy policies to learn more about how they collect and use Personal Information.

Should we sell, merge or transfer any part of our business, part of the sale may include your Personal Information. If so, you will have the opportunity to not to receive promotional information following any change of control. We may use third party sources to supplement the information you give us. For example, we may validate your address using other sources. We use this data for the legitimate interest of helping us maintain accuracy and provide you with better service.

We protect your information

We work to protect your Personal Information including email address from loss, misuse or unauthorized alteration by using industry-recognized security safeguards such as firewalls and incident monitoring. Our employees and agents are trained and required to safeguard your information. Using physical, electronic and procedural safeguards, we restrict access to Personal Information to those employees and agents for business purposes only. Additionally, we use internal and external resources to review the adequacy of our security procedures.

CRIO software runs on servers that are hosted at a highly secure data center that is closely monitored. Our website and database are encrypted and hosted in a private network with no direct access from outside. All access to our servers is restricted by firewall.


We are committed to protecting the privacy of children. Caretalk is not intended to attract children under the age of ________. Caretalk does not collect personal information from any person we actually know is under the age of _______. A parent or guardian, however, may use our service on behalf of, or for the benefit of caring for, a minor. The parent or guardian is solely responsible for providing supervision of the minor's use of the system. The parent or guardian assumes full responsibility for ensuring that the registration information is kept secure and that the information submitted is accurate.

We give you choice and control

We may use your contact information to tell you about other products or services that we think might interest you. However, if you don't want us to contact you for promotional purposes, you can tell us when you provide the information or anytime thereafter. Your contact preferences only apply to marketing contact. We may need to communicate with you regarding the services provided (such as service messages, subscription renewal notices, critical notices, or legally mandated notices.) You may not opt-out of these types of transactional messages.

When you wish to exercise your opt out right for marketing activities conducted pursuant to CRIO's legitimate interest or to withdraw consent, you may contact us at: __________________.

Changes in this Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy policy, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy policy at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

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